Account Compromised
Account · 5 articles
How can I tell if my account has been hacked?
The Lovable documentation doesn't cover how to detect if your account has been hacked. However, it does recommend securing your account by enabling two-factor authentication (2FA) from Settings → Account → Your account. You can use an authenticator app or SMS verification. If you suspect unauthorized access, consider enabling 2FA immediately and contacting Lovable support via the Help & Support page. For more details, see the FAQ at https://docs.lovable.dev/introduction/faq.
I think someone else accessed my account. What should I do?
If you suspect unauthorized access to your Lovable account, you should immediately change your password and enable two-factor authentication (2FA) by going to Settings → Account → Your account. We recommend using an authenticator app. Then, contact Lovable support via Help & Support and let us know about any unauthorized activity, such as unfamiliar projects, unexpected charges, or login notifications you don't recognize. We'll help secure your account and investigate further. More details are available on our FAQ page.
Someone used my credit card on a Lovable account that isn't mine.
I'm sorry to hear about this. You should contact Lovable's support team immediately at support@lovable.dev or through the support form. They handle billing and account issues directly. You may also want to contact your bank or credit card provider to dispute the charge and secure your card.
How can I make my account more secure?
Never hardcode API keys in your project—use Cloud → Secrets to store them securely. Be careful not to paste sensitive information in chat, as it could expose secrets in your chat history.
How do I enable two-factor authentication (2FA)?
The reference documentation doesn't include 2FA setup instructions. For security features and 2FA availability, check your account settings or contact support@lovable.dev.